With over 60 years of combined experience, our goal is to set the standard for inspiring, all-inclusive, small-group adventures in the most breathtaking regions of the world. Our teams across New Zealand, North America, Peru, Nepal, and the Netherlands create a global network for a consistent experience for your clients. Hand-picked guides with a wealth of experience and local knowledge navigate the details so guests have the freedom to relax and explore the great outdoors, enjoy exclusive accommodations, and experience the best of each region with unique activities.
There’s a trip to suit everyone - for families with children to more challenging bucket-list adventures for couples, friends, or solo travelers. We focus on creating adventures of a lifetime and take care of every detail so your clients can sit back, relax, and have the time of their lives.
We also bring that same level of service to our travel advisors. Read on to find out how!
We strive to assist Travel Advisors every step of the way, from assistance with sales inquiries to ensuring your client is prepared for their upcoming trip, we want to make sure selling Active Adventures & Austin Adventures products is seamless and gratifying. Here are some of the tools we provide to Travel Advisors who are registered with us.
Active Adventures & Austin Adventures have designated a Point of Contact whose responsibility is to support with Travel Advisor requests. Your POC is also backed by the Active Adventures & Austin Adventures sales and customer service teams who are available to service inquiries that embolden you to close the sales. Once a booking has been confirmed with us, we’ll introduce our customer support team who will lead you through the post-booking process to ensure your client is prepared for their trip with us.
We have an online library of training videos and webinars that are aimed at familiarising you with our products so that you are polished and knowledgeable with all the details you need to confidently sell your clients on the right adventure. Furthermore, we’re happy to provide tailored in-house trainings to educate you and/or your agency on how to sell our products and where to find more information about each itinerary.
Our Marketing team has images, ads, and video available to help you promote trips and destinations through your own website, social platforms, and email marketing. We encourage all Travel Advisors to join our Active Adventures + Austin Adventures Travel Advisors Facebook group for updates regarding upcoming promotions, new products and other company updates. We’ve designed a comprehensive product catalogue for each of our brands that are perfect to keep on hand for quick reference or to display in your agency.
Should your client call us directly to book another adventure, we’ll pay you a commission for their booking. Our only requirements are that the client approves in writing and that you take over the reservation within 30 days of the guest’s date of deposit.
If you are already working with us, you are already familiar with how we work. We encourage you to share our information with your colleagues and other industry professionals. If you would like to schedule a training or have another inquiry, please reach out by emailing us at info@activeadventures.com. If you are looking for access to your Travel Wallet to manage a client booking please use the following link: Active Adventures & Austin Adventures Travel Wallet.
By paying in full we are able to pass on savings to our guests, but please note that by opting for this payment plan, your booking becomes non-refundable, non-cancellable, and non-changeable. This offer is only valid for reservations where the trip is no sooner than 180 days from the departure date at time of booking.
We highly recommend that you purchase Cancel For Any Reason (CFAR) insurance. We recommend Redpoint Insurance – you can find details here.
T&Cs Apply. Read more here.
Activity Level 1
What's The Rush?
I'm active and in decent shape and not looking to experience a place just through a bus window. I'm happy to slow down on the trail, soak it in and breathe in the fresh air.
Walking: 2-3 hours per day on gentle-gradient trails.
Other activities: On these trips, you'll be taking part in a range of other activities that focus less on building up a sweat and more on enjoying the finer things in life.
Activity Level 2
On the Move
Sure, I own some hiking boots, they're even worn in, but they don't go on long trips. I like my creature comforts and I like to give a range of activities a go.
Walking: 2-4 hours per day on gentle to moderate gradient trails. No multi-day hikes.
Biking: 1-3 hours, cruisy rides achievable by anyone, even first-timers. Kayaking: 1-3 hours, entry-level sea kayaking with specialist guides and stable boats.
Other activities (i.e. snorkeling): Always optional and very little exertion required. A highlight for many!
Activity Level 3
Step It Up
I love an active vacation. Engaging in a challenging activity with a difficult goal, such as reaching a summit, is exactly what I need to unwind in the evenings.
Hiking: Typically, 3-6 hours per day on well-formed backcountry trails. Expect some significant gradient inclines and declines.
Altitude: Your trip may include some moderate altitude areas, though these don't form the focus of the trip and are generally manageable.
Biking: 1-3 hours on well-formed paths or roads where you can expect some hills with moderate climbs and descents.
Kayaking: 1-3 hours, entry-level sea kayaking with specialist guides and stable boats.
Other activities (i.e. caving): Always optional and very little exertion required. A highlight for many!
Activity Level 4
Challenge Accepted
I'll let my trusty guides sweat the small things, so I can focus on my goal. Getting to the top, reaching the end, achieving my dreams! Sure, it'll be tough, but the views will be worth it.
Hiking / Trekking: Typically, 4–6-hour hikes with options for more, sometimes with limited or no vehicle support and nearly always with ascents and descents.
Altitude: Some trips at this level will reach a significant altitude. We are here to help you manage that and make your experience one to cherish for a lifetime.
Biking & Kayaking: If one, or both, of these activities are 'your thing,' there are trip options in this range, allowing you to be on two wheels or with a paddle in your hand for most of the day.
Activity Level 5
The Upper Limit
I'm ready to put in the hard work to reap the rewards. I'm a seasoned adventurer, not afraid to get my boots wet.
Trekking & Altitude: This is classic trekking, at altitude. Some might even call it 'expedition-style.' We've had folks from all walks of life achieve their dreams on our grade 5 trips, so if you're in for a challenge get in touch to find out if this is for you.
You’ll be inspired and exhilarated, enjoying mind-blowing scenery on foot, in a sea kayak, or by bike - all at your own pace.
We're proud of our Kiwi roots and you’ll love our professional and warm style of hosting. We’re always here to help with planning... even hiking boot recommendations!
We've got everything covered – top-notch meals, comfortable transport, superb accommodation, amazing guides and INCREDIBLE service.
With an average of 12 guests per departure and an industry-leading 6:1 guest-to-guide ratio, you'll get to know your fellow travelers and have the flexibility to go at your own pace.
All our carefully selected guides are highly experienced and have deep personal connections to nature and culture. You’ll enjoy an authentic local experience.
We could hang around all day telling you how wonderful our trips are... but the best people to hear it from are our guests themselves.