Travel Advisors & Trade Partners

Travel Advisors & Trade Partners

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Welcome to Active Adventures, Austin Adventures, and Discovery Bicycle Tours

With over 100 years of combined experience, our goal is to create inspiring, all-inclusive, small-group adventures in the most breathtaking regions of the world. Our teams across New Zealand, North America, Peru, Nepal, and Spain create a global network for a consistent experience for your clients. Hand-picked guides with a wealth of experience and local knowledge navigate the details so guests have the freedom to relax and explore the great outdoors, enjoy exclusive accommodations, and experience the best of each region with unique activities.   
 
There’s a trip to suit everyone — for families with children to more challenging bucket-list adventures for couples, friends, or solo travelers. We create adventures of a lifetime and take care of every detail so your clients can relax, and have the time of their lives. 
 
We also bring that same level of service to our travel advisors. Read on to find out how! 

Travel Advisors mean the world to us

We strive to assist Travel Advisors every step of the way, from assistance with sales inquiries to ensuring your client is prepared for their upcoming trip, we want to make sure selling Active Adventures, Austin Adventures, and Discovery Bicycle Tours products is seamless and gratifying. Here are some of the tools we provide to Travel Advisors who are registered with us.

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Fully backed by our sales and customer support teams

Active Adventures, Austin Adventures, and Discovery Bicycle Tours have designated a Point of Contact whose responsibility is to support with Travel Advisor requests. Your POC is also backed by the Active Adventures, Austin Adventures, and Discovery Bicycles sales and customer service teams, who are available to service inquiries that embolden you to close the sales. Once a booking has been confirmed with us, we’ll introduce our customer support team who will lead you through the post-booking process to ensure your client is prepared for their trip with us.  

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In-Depth Training

We have an online library of training videos and webinars that are aimed at familiarizing you with our products so that you are polished and knowledgeable with all the details you need to confidently sell your clients on the right adventure. Furthermore, we’re happy to provide tailored in-house trainings to educate you and/or your agency on how to sell our products and where to find more information about each itinerary.

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Marketing Collateral and Communications

Our Marketing team has images, ads, and video available to help you promote trips and destinations through your own website, social platforms, and email marketing. We encourage all Travel Advisors to join our Active Adventures + Austin Adventures Travel Advisors Facebook group for updates regarding upcoming promotions, new products and other company updates. We’ve designed a comprehensive product catalogue for each of our brands that are perfect to keep on hand for quick reference or to display in your agency.

VIEW OUR FULL CATALOG View our Resource Center
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Advisor Protection

Should your client call us directly to book another adventure, we’ll pay you a commission for their booking. Our only requirements are that the client approves in writing and that you take over the reservation within 30 days of the guest’s date of deposit. 

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Frequently Asked Questions

How far in advance should I book?

The sooner the better! We recommend booking 6-12 months prior to your client’s departure. Popular trips and trips departing during busier times sell out quicker, so it’s best to book as soon as possible to avoid missing out.

How do I register my agency?

You can register your agency by completing the form at the top of this page. Once we receive your details, we’ll reach out with more information.

Do you offer tools to help travel advisors sell your product?

Yes, we provide our travel advisors with in-depth training and support, as well as offer marketing collateral to help you promote our trips and destinations. You can access everything via our Travel Advisor Resource Center.

Advisor Trainings

We are happy to provide tailored in-house trainings to educate you and/or your agency on anything you’d like to know about us. We also offer monthly advisor webinars featuring trending destinations, in-house experts, new trips, and more!

Marketing Collateral

Our marketing team has images, ads, and videos available to help you promote trips and destinations on your own website, social platforms, and in email marketing.

What commission do you pay?

We offer competitive commissions across all Active Adventures and Austin Adventures trips. Commissions vary depending on preferred or contractual agreements and are applicable to the trip cost only (i.e. not applicable to single supplements, optional add-ons etc.). Commission for New Zealand trips is applicable to the pre-tax trip cost only. Please get in touch to learn how much you can earn when booking with us.

How do I receive my commission?

Commission is paid out after your client departs for their trip. Please get in touch once the client has traveled to arrange your commission payment.

What are your booking conditions?

See our full booking conditions here.

What can clients expect when traveling with us?

Our tours are all-inclusive small group adventure vacations with all meals, accommodations, activities, guiding services, transportation, and permits included in the trip price. We offer various options in each itinerary to suit different tastes and abilities, so guests have the flexibility to take on activities at their own pace. Our guides will make sure your client has an experience that truly exceeds their expectations in some of the most incredible regions of the world.

What happens after I make a booking?

Once a booking has been made, the booking Travel Advisor will receive a confirmation email with instructions to log into our travel portal (referred to as our Travel Wallet). Once you have logged in, you’ll be able to access important documents including the full day-by-day trip itinerary and packing list to download and send to your client.

Please note we do not offer a client-facing travel portal currently.

Where can my clients find information about their trip?

As the booking Travel Advisor, you’ll have access to all documents the guest needs to prepare for their trip and will need to share that with them. If there is additional information you need, our customer service team can assist with your request.

When does the final payment need to be made?

The outstanding balance shown on your invoice (including any additional items) must be paid in full no later than 120 days before the departure date of your client’s booked trip. For bookings made within 120 days of your client’s trip, full payment is required within 48 hours of booking confirmation.

Please review our full booking policies here.

Will I receive communications with more information before my client’s trip?

We send out periodic communications leading up to the departure date of your client’s trip. Our Customer Service Team will reach out to you directly within the first week of booking, around 4 months before your client’s trip, and again around two weeks before they depart to make sure your clients are all set and ready to go on their trip.

Do you sell direct to consumers or only work with travel advisors?

We sell both directly to consumers and work with travel advisors. Advisors are protected if your client calls us directly to book another adventure, we’ll pay you a commission for their booking. Our only requirements are that the client approves and that you take over the reservation within 30 days of the guest’s date of deposit.

Do you schedule pre/post accommodation?

Adventures Tours are what we do best and for this reason, we focus solely on your client’s tour itself and do not schedule pre and post-trip accommodations. Rest assured you’ll receive helpful communications from our team about the trip – you just need to take care of getting your client to wherever the trip starts and any pre-trip accommodations they might require, and any onward travel plans once their trip ends with us.

Can you explain your Activity Levels to me?

We've done a lot of work translating our Activity Levels in hiking and biking distances & elevations, and kayaking time. This page should help you.

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Already working with us? Here are some handy resources for you.

If you are already working with us, you are already familiar with how we work. We encourage you to share our information with your colleagues and other industry professionals. If you would like to schedule a training or have another inquiry, please reach out by emailing us at info@activeadventures.com. If you are looking for access to your  Agent Portal to manage a client booking please use the following link: Active Adventures Agent Portal.

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Take 10% off the trip price when you book a trip and pay in full

By paying in full we are able to pass on savings to our guests, but please note that by opting for this payment plan, your booking becomes non-refundable, non-cancellable, and non-changeable. This offer is only valid for reservations where the trip is no sooner than 180 days from the departure date at time of booking.

We highly recommend that you purchase Cancel For Any Reason (CFAR) insurance. We recommend Redpoint Insurance - you can find details here. 

*Terms and conditions apply - read more here

Our Best-Selling Adventures

New Zealand

Ultimate South Island Adventure

4.7

  • Duration 14 days
  • Activity Level Level 3-4 

    • Activity Level 3

      Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.

    • Activity Level 4

      Be prepared for some serious physical activity on our Level 4 trips. The fitter you are, the more you'll enjoy it, as most hikes will be challenging.

    Read more about the Active Range

Experience the best of the South Island on our signature New Zealand adventure tour. You'll explore the most iconic spots as well as little-known gems only we locals know about. With our guides' legendary hospitality and deep local knowledge, you're guaranteed an authentic connection with the stunning natural beauty of the South Island.
Trip Start: Christchurch Trip End: Christchurch
view trip from USD 6434/pp + tax

Central & South America

Patagonia Hiking Adventure

4.7

  • Duration 14 days
  • Activity Level Level 3-4 

    • Activity Level 3

      Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.

    • Activity Level 4

      Be prepared for some serious physical activity on our Level 4 trips. The fitter you are, the more you'll enjoy it, as most hikes will be challenging.

    Read more about the Active Range

You won't believe the jaw-dropping scenery in Chile and Argentina as you hike, bike, and cruise through Patagonia. Find out why everyone raves about the W Trek, and take your own enviable photos of Monte Fitz Roy and Cerro Torre on this 14-day adventure.
Trip Start: Puerto Natales Trip End: El Calafate
view trip from USD 8799/pp (Includes taxes and fees)

Central & South America

Ultimate Galapagos Islands Adventure

4.7

  • Duration 10 days
  • Activity Level Level 3 

    • Activity Level 3

      Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.

    Read more about the Active Range

Get a fresh perspective of life on the Galapagos Islands as you land-hop from island to island, filling your days with hiking, biking, cruising, snorkeling, and swimming. Relax each night on land and get to know the local way of life.
Trip Start: Quito Trip End: Quito
view trip from USD 5699/pp (Includes taxes and fees)

North America

Yellowstone, Big Sky & Paradise Valley Adventure

AustinAdventures

Operated by our sister brand Austin Adventures

4.9

  • Duration 6 days
  • Activity Level Level 1 

    • Activity Level 1

      Suitable for most fitness levels, our Level 1 adventures are the perfect introduction to adventure travel.

    Read more about the Active Range

 ADULT ONLY

Explore Gallatin National Forest, hike to Grand Prismatic Hot Spring, horseback ride into the Absaroka Mountains, and spot magnificent wildlife in Hayden Valley as you journey through Montana’s vast wilderness and behold geothermal wonders.
Trip Start: Bozeman Trip End: Bozeman
view trip from USD 3399/pp (Includes taxes and fees)

North America

Yellowstone, Glacier & Grand Teton Adventure

AustinAdventures

Operated by our sister brand Austin Adventures

4.8

  • Duration 8 days
  • Activity Level Level 2 

    • Activity Level 2

      Hikes on our Level 2 adventures are considered easy to moderate in difficulty.

    Read more about the Active Range

 ADULT ONLY

From the ever-wowing Old Faithful to the deep backcountry along Going-to-the-Sun Road, you’ll glimpse Mother Nature at her finest. Hike, raft, relax, and more on this grand adventure, full of bucket-list moments and endless beauty.
Trip Start: Jackson Trip End: Whitefish
view trip from USD 5299/pp (Includes taxes and fees)

North America

Glacier National Park Adventure

AustinAdventures

Operated by our sister brand Austin Adventures

4.9

  • Duration 6 days
  • Activity Level Level 3 

    • Activity Level 3

      Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.

    Read more about the Active Range

 ADULT ONLY

Spend your days discovering the pristine lakes, forested valleys, grand meadows, and endless jaw-dropping scenery of Glacier National Park. Spend your nights in quaint towns; waking up to the sounds of nature just outside your door.
Trip Start: Whitefish Trip End: Whitefish
view trip from USD 4299/pp (Includes taxes and fees)

Europe

Tour Du Mont Blanc

4.7

  • Duration 12 days
  • Activity Level Level 4 

    • Activity Level 4

      Be prepared for some serious physical activity on our Level 4 trips. The fitter you are, the more you'll enjoy it, as most hikes will be challenging.

    Read more about the Active Range

Experience Mont Blanc in an unparalleled way – by hiking, biking, and kayaking your way around the massif. You’ll delve deep into the history, culture, and cuisine of France, Italy, and Switzerland with plenty of time to soak in the views.
Trip Start: Chamonix-Mont-Blanc Trip End: Geneva
view trip from USD 7299/pp (Includes taxes and fees)

Europe

Dolomites Adventure

4.8

  • Duration 9 days
  • Activity Level Level 3 

    • Activity Level 3

      Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.

    Read more about the Active Range

Explore the charming villages and breathtaking landscapes of Italy’s Dolomites. Spend your nights in enchanting refugios and indulge in local cuisine each day as you explore one of the most stunning mountain ranges in the world.
Trip Start: Venice Trip End: Venice
view trip from USD 7299/pp (Includes taxes and fees)

North America

Kenai Fjords & Denali Adventure

AustinAdventures

Operated by our sister brand Austin Adventures

4.9

  • Duration 8 days
  • Activity Level Level 3 

    • Activity Level 3

      Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.

    Read more about the Active Range

 ADULT ONLY

Seek out epic scenery, thriving wildlife, and untamed beauty on this true Alaskan adventure. Cruise the waters of Kenai Fjords National Park, raft the Kenai River Canyon, hike to Exit Glacier, and explore the Denali wilderness.
Trip Start: Anchorage Trip End: Anchorage
view trip from USD 6299/pp (Includes taxes and fees)

New Zealand

Great Walks of New Zealand

4.7

  • Duration 5 days
  • Activity Level Level 2 

    • Activity Level 2

      Hikes on our Level 2 adventures are considered easy to moderate in difficulty.

    Read more about the Active Range

Hike sections of three of New Zealand's Great Walks (Kepler Track, Routeburn Track, and Milford Track) and enjoy all the creature comforts each night, including an overnight cruise on Doubtful Sound.
Trip Start: Queenstown Trip End: Queenstown
view trip from USD 3999/pp + tax

Europe

Ultimate Iceland Adventure

4.8

  • Duration 10 days
  • Activity Level Level 2 

    • Activity Level 2

      Hikes on our Level 2 adventures are considered easy to moderate in difficulty.

    Read more about the Active Range

Experience authentic Iceland as you hike through dramatic landscapes, explore glacier-carved valleys, and discover hidden waterfalls—all while immersing yourself in the breathtaking beauty of the Land of Fire and Ice.
Trip Start: Reykjavik Trip End: Reykjavik
view trip from USD 7799/pp (Includes taxes and fees)

New Zealand

New Zealand E-Bike Adventure

4.8

  • Duration 6 days
  • Activity Level Level 2 

    • Activity Level 2

      Hikes on our Level 2 adventures are considered easy to moderate in difficulty.

    Read more about the Active Range

Set off on a New Zealand bucket-list ride from the foot of Mt. Cook to the Pacific Ocean, including a scenic flight. Enjoy six days of stunning landscapes, mountains, lakes, rolling countryside, and us taking care of every detail. 
Trip Start: Christchurch Trip End: Christchurch
view trip from USD 3999/pp + tax

Our Partners

Why Travel With Us

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A love of adventure, born in New Zealand

Our passion for exploration is rooted in a strong connection to the natural beauty of our home, New Zealand, and the drive to venture beyond its shores to discover a world different to our own.

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Life-changing, rewarding experiences in breathtaking places

We bring your adventure dreams to life. The best journeys don’t just take you places; they inspire you to be curious, ignite your spirit, and find a new sense of freedom – they can even change your life!

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Expert guides, deep local connections

Feel the heart and soul of each place you visit with our local people on the ground and knowledgeable guides, who take great care to ensure a truly authentic and immersive experience. This is the real deal.

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Adventures inspired by nature

Feel like you're in a world of your own, with unique itineraries to take you away from the usual tourist traps. Enjoy exhilarating activities like hiking, biking, rafting, and kayaking, to explore the very best of each destination.

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Flexible, personalized experiences

We take the time to get to know you to ensure you have the very best experience on our trips. Our small group adventures are big on flexibility — no matter what your version of "active" is, we have options on each trip to suit every individual.

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All-inclusive — with everything organized for you

Imagine a vacation that's fully guided, and everything is taken care of and included in the trip price — all accommodations, activities, transport on-trip, most meals, and more! Effortless and value-packed.