If your plans change or you decide to travel to another destination, you can change your trip to any of our departures in any destination or request a refund (less deposit) up to 90 days out from your original trip start date.
You’ll be inspired and exhilarated, enjoying mind-blowing scenery on foot, in a sea kayak, or by bike - all at your own pace. Get ready for the trip of a lifetime.
We're proud of our Kiwi roots and you’ll love our professional, warm and relaxed style of hosting. Plus, we’re always here to help with planning, travel, bookings... even hiking boot recommendations!
As soon as your trip starts, we've got everything covered – top notch meals, comfortable transport, superb accommodation, amazing guides and INCREDIBLE service.
With our small groups of typically no more than 14 (up to 18 max), you'll get to know our team, your fellow travellers, and have the flexibility and freedom to do as much (or as little!) as you like. It’s all about going at your own pace.
All our carefully selected guides are highly experienced and have deep personal connections to nature and culture. You’ll enjoy a special experience, authentic local knowledge and an adventure like no other.
We could hang around all day telling you how wonderful our trips are... but the best people to hear it from are our guests themselves.
We’re not in the business of qualifying people for an Active tour based on their age, or fitness level, or where they come from – or anything else for that matter. We always design our trips with ultimate flexibility in the forefront of our minds. All we ask – and this is important – is that you have a genuine desire to take an active vacation. And in return we’ll totally exceed your expectations and share with you our favourite places in a wonderfully personalised way, that no other company achieves. You can be 22 or 78 years old and still enjoy a trip of a lifetime with us. If you’re still not sure, give us a bell and we’ll talk you through the details.
We recommend to research flights online first and then check in with us here at Active HQ. After years of helping travellers achieve their dreams, we certainly know a good flight deal when we see one.
We also recommend chatting to our preferred travel partner – Fuzion Travel. They’re our experienced hand-picked experts in travel, passionate about what they do, and will tailor-make your flight itinerary to match your Active Adventures tour.
Get in touch with them directly by email – firstname.lastname@example.org or at +1-833-244-5886 from USA and Canada or +64-9-527-7893 and let them know your preferred travel plans, including any stopovers or extra nights’ accommodation, and they’ll put everything in place for you. They offer a total travel solution and five-star service that you’ll want to tell your friends about!
Also, please be aware that travel insurance is a must on all our trips and means you can travel with peace of mind.
Our trips fares include just about everything, specifically:
All you need to do is arrive and bring some pocket money for souvenirs, a few drinks here and there if you want them and for a few meals.
We appreciate that not everyone is able to take a lot of vacation or holiday time, so our trips are all really flexible. If you’re tight on time then we can talk through some shorter trip options that mean you can still have an amazing experience, and we can shorten it to suit your time frame. Call or email us and we’ll work it out for you.
Our accommodation varies from trip to trip and day-to-day – you’ll stay in a variety of places from jungle lodges to mountain huts, local motels and friendly lodges. Our focus is on getting you out into amazing places in the most stunning parts of the world, so this isn’t a tour of the world’s fanciest hotels! Another focus of ours is having a good place to rest and rejuvenate at the end of a busy day, and to make sure we are fully charged for the next day’s activities, so you’ll always find yourself in a clean, comfortable room, quite often with a spectacular view
Trip prices are based on twin-share arrangements (i.e. two guests per room), unless otherwise stated. For solo travellers, we'll pair you with another person of the same gender to share rooms with and if there's no one suitable to share with, there's no forced single supplement! However, if you specifically request your own rooms, you can opt to pay the single supplement fee. Solo travellers who book within 90 days of departure, where there are no other solo travellers willing to share, will be required to pay the single supplement fee.
Families consisting of four guests travelling with children aged 17 and under will be automatically assigned one shared room. However, the following alternative rooming allocations are available:
Rooming preferences are subject to availability and must be communicated in writing at time of booking. Automatic assignments as per this policy will be applied in the absence of any specification provided by guests. Any request for additional rooms during trips will be at guests’ own expense and subject to rates made available by the accommodation provider at the time. All minors (guests aged 17 and under) must be accompanied by at least one adult.
Our trips attract a wide range of people from all different backgrounds, countries and ages, which makes our small group adventures all the more interesting and fun. All our people tend to enjoy active lifestyles, great food, good company and new experiences. If this sounds like you, then you’ll be in good company. If you’re feeling nervous about travelling in a group, then you won’t be the only one and we can assure you that it almost always works out to be a positive and life enriching experience. There’s also plenty of time to enjoy your own company if you don’t want to do group time for the whole time and you can go at your own pace on the trails. We’re really flexible and can ensure your trip is everything you want it to be, and hopefully more.
You certainly don’t need any technical skills (such as kayaking lessons or rope skills) though some outdoor experience in hiking would be an advantage or a good idea to try before you arrive. This is so you can be familiar with your hiking boots and have them well worn in (blisters are really no fun), setting a comfortable and sustainable hiking pace and making sure you are all set to have the best possible time.
It’s difficult to specify a fitness level as there’s no universal rule, but we’ve found time and time again that people who enjoy active lifestyles involving walking, gym sessions, swimming, travelling, bike riding or keeping fit, usually love our trips. Our trips can be challenging in places, though with a few practice hikes under your belt before you arrive, you’ll find yourself in good shape to enjoy yourself thoroughly. If you’re looking for a bus tour, then our trips are probably not for you, as while we do have to spend a bit of time in our trusty transport, it’s only so we can see the best places and get to the next stunning hike or viewpoint to get out and get our boots dirty.
If you're looking for some support to help you get prepared for your trip of a lifetime, try Fit For Trips. They'll provide you with a complimentary fitness consultation. They customise their Fit For Trips programs specifically for you to make the most of the activities in your chosen itinerary.
This is the question we get asked the most! Our trips are designed for real people who enjoy the outdoors, so you don’t have to be a triathlete in training or anything (though if you are, that’s all good too)! You’ll find our trips are active, challenging in places (like on the Inca trail or on the 3-day hike in New Zealand for instance) and will leave you rejuvenated, refreshed and full of energy by the end. Age and experience is not important, as long as you enjoy being outdoors, are open to trying new things and want to feel a fantastic sense of achievement at the end of every day then our trips are for you. We always recommend doing practice hikes and a bit of training before your trip so you can enjoy your experience all the more. Our fantastic guides will encourage you on your way, make sure you are comfortable and well informed, and ensure you are having the trip of a lifetime. You will be in good company!
CANCELLATION BY YOU (Worldwide trips)
In the event you need to cancel your trip, the following cancellation charges will apply:
CANCELLATION BY YOU (Africa trips)
In the event you need to cancel your trip, the following cancellation charges will apply:
Any deposits not transferred to future trips are non-refundable and will be forfeited. All refunds are less any non-refundable expenses incurred by Active Adventures.
Requested changes to your trip and/or date must be made prior to 90 days before your departure. In the event you need to change your trip and/or date, the following will apply:
A cancellation or postponement will take effect from the date which Active Adventures receives written notification of the cancellation or postponement. This cancellation policy includes voluntary or involuntary early departure from a trip. No refunds will be given for missed or unused services such as accommodation, activities or meals. We strongly recommend travel insurance which covers cancellation fees at the time of booking.
*Cancellation and postponement terms and conditions may differ for certain group trips, as well as Cruises, Private Journeys, and Extensions. These exceptions are clearly indicated in the detailed itineraries for each of these trips.
BY ACTIVE ADVENTURES
We occasionally may have to cancel any trip at any time before departure for commercial reasons beyond our control, including if the minimum numbers required to operate the trip are not reached. If we do have to cancel your trip, you can transfer the fare to an alternate departure date for no additional fee or alternatively opt for a refund, including your deposit.
BY FORCE MAJEURE
In circumstances where the cancellation is due to any conditions or event outside our control, including but not limited to natural disasters, pandemics, border restrictions, terrorism or political instability, Active Adventures will re-book you on an alternative trip or will offer you a future trip credit valid for 24 months.
If you’re re-booked to a new departure, as a result of your booking being cancelled by us or force majeure, the cancellation terms in effect on the date when your booking was changed will apply for your new booking.
All credits and refunds resulting from cancellations for any reason will be less any non-refundable expenses incurred by Active Adventures. Active Adventures is not responsible for any additional expenses you may have incurred as a result of your booking, including but not limited to visas, vaccinations, medical expenses, clothing, equipment, testing, quarantine, travel insurance excess or non-refundable flights.
Whenever you’re ready, it’s easy to book your Active Adventure. When you’ve done your research, driven yourself crazy with the choices and made your final decision, follow these steps:
The fastest way to reserve your trip is to give our experts a call.
Alternatively, you can complete a booking request directly from our website - you'll just need to choose the departure date that suits you and fill in your personal details and pay your deposit, which is $500 per person. Once you’re all signed up, you’ll receive a confirmation email giving you access via a login on our Your Travel Details page where you can access your booking pages and fill in your trip details online.
Your booking pages and trip notes will outline where you need to be and when to start your trip, so you can move forward with booking your flights. If you’re lucky enough to have time, it’s nice to arrive a few days early to settle into the new place and get used to your surroundings. If you’re on a tight schedule it’s no worries, the trip start time will be outlined in your trip information.
You’ll no doubt have your own preferred method of researching flights, however, we do recommend that you contact our preferred travel partner - Fuzion Travel. We’ve chosen them to work with our guests because they’re very good at what they do, and their super impressive service standards match ours. Email them on email@example.com or phone toll-Free from USA & Canada: +1-833-244-5886.
By logging into your online booking information via our club page you’ll gain access to your itinerary, useful info, a detailed packing list and all the information you need for your trip. There are a few things to fill in – medical and dietary information, insurance details, gear hire requests etc. – to ensure you are well prepared for your adventure.
You can now start packing your bags and crossing the dates off your calendar. We look forward to seeing you soon!