We understand your plans can change, and that’s why we have Active Assurance available to provide extra peace of mind. At the time of booking you can opt to purchase Active Assurance which allows you to cancel your trip without worry up to 61 days before departure. This flexibility offers confidence in your decision, allowing you to change your plans if needed.
*When you add Active Assurance in your Booking Form, it will automatically display the correct price in your currency)
For more information click the button below to read our Booking Terms and Conditions.
We’ve set out to exceed expectations on all our adventure tours around the globe. The reality is that it’s not always smooth sailing – there are sometimes unforeseen challenges – and the difference between a good operator and a world-class operator (with unparalleled satisfaction & safety ratings!) is an unwavering attention to detail and personalized care.
This is your trip of a lifetime and you want it to be perfect! Our Trip Assurance to you is a sign of our confidence in what we do and our ability to deliver exceptional adventure tours - rain, hail, or shine! So here's what you can expect from us.
If for any reason you can’t travel on the trip you’ve booked, just let us know no later than 90 days (180 days for Africa and Himalayas trips) before your departure. We’ll hold on to your deposit as a credit for you to use towards the balance of your next trip for up to 24 months, so you can be sure your travel funds are in safe hands.
We understand plans change. So to transfer your deposit to another trip, just let us know no later than 90 days (180 days for Africa and Himalayas trips) before your trip and we'll take care of the rest.
Already paid off your trip and can’t travel? No worries! Just let us know no later than 90 days (180 days for Africa and Himalayas trips) before your trip you'd like to cancel and we’ll provide a refund less your transferrable deposit, which can be used towards the balance of your next trip.
For more information use the button below to read our Booking Conditions.
You’ll be inspired and exhilarated, enjoying mind-blowing scenery on foot, in a sea kayak, or by bike - all at your own pace.
We're proud of our New Zealand roots and you’ll love our professional and warm style of hosting. We’re always here to help with planning... even hiking boot recommendations!
We've got everything covered – top-notch meals, comfortable transport, superb accommodation, amazing guides and INCREDIBLE service.
With an average of 12 guests per departure and an industry-leading average 6:1 guest-to-guide ratio, you'll get to know your fellow travelers and have the flexibility to go at your own pace.
All our carefully selected guides are highly experienced and have deep personal connections to nature and culture. You’ll enjoy an authentic local experience.
We could hang around all day telling you how wonderful our trips are... but the best people to hear it from are our guests themselves.
