Safe Travel

Costs associated with in-country testing and delivery of results vary and are at the guest’s expense.

While we hope this doesn’t happen to you, we will ask you to not travel if you test positive for COVID-19 just days before your trip. The following policy applies:

• Cancelation 0-30 days before trip departure: No refund is given
• A cancelation will take effect from the date which Active Adventures receives written notification of the cancelation. This cancelation policy includes voluntary or involuntary early departure from a trip. No refunds will be given for missed or unused services such as accommodation, activities or meals. We strongly recommend travel insurance which covers cancelation fees at time of booking.

Any deposits not transferred to future trips are non-refundable and will be forfeited. All refunds are less any non-refundable expenses incurred by Active Adventures. 

• If a guest or guide has symptoms on tour (fever or chills, cough, shortness of breath, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea), they will be asked to take a Rapid Antigen Test. 

• If a guest tests positive for COVID-19 while on tour, they will be required to leave their trip immediately for a period of no less than 7 days. Guests are welcome to re-join the trip (where possible) upon presentation of a negative COVID-19 test after the 7-day quarantine. 

• Note: Any such removal will be at the guest’s own cost. As such, we recommend Travel Insurance to help protect your investment from any unforeseen circumstances.  

• If a guide tests positive for COVID while on tour, we will work quickly to ensure minimal disruption to the trip. We have an expansive international network that allows us to source suitable resources quickly and seamlessly.

If you present a positive result prior to travel, you won’t be able to leave your home country. If an additional test is required after your arrival and you present a positive test, you will remain isolated from the group until you receive a negative test result. Most travel insurance providers are still offering insurance for personal medical circumstances including COVID-19.

We recommend you bring a personal supply of Rapid Antigen Tests (RATs) in the event you need to test while on your trip, or to fulfil testing requirements to return home. A good rule of thumb is to bring 3-4 tests per guest for a weeklong trip. For our Nepal trips, we recommend guests bring 7 tests as altitude sickness poses similar symptoms as COVID.

Active Adventures' operation staff is constantly monitoring various U.S. government and international COVID regulations and will update you during the trip.

We will do everything in our power to not postpone a trip within the 30-day window. In the unlikely event that Active Adventures must postpone a trip due to governmental intervention, closures, or our own decision, we are offering the following policy: 

• We occasionally may have to cancel any trip at any time before departure for reasons beyond our control, including if the minimum numbers required to operate the trip are not reached.  If we do have to cancel your trip, you can transfer the fare to an alternate departure date for no additional fee or alternatively opt for a refund, including your deposit.

It is your responsibility to check the specific requirements of each country you are visiting, as regulations vary and change often.  We recommend using the tool from CIBT above. 

Hand sanitiser will be provided and always available in the vans, but we encourage you to bring your own three-ounce hand sanitiser for flying to and from your pick-up destination. 

Your guides will let you know what is required based on current international regulations and the Centers for Disease Control and Prevention (CDC) regulations and guidelines, which can be found here: https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-during-covid19.html

Please bring your own masks.

Our trips get guests off the tourist track whenever possible. However, since our itineraries do feature iconic sights and activities, there will be times where we may be around crowded areas and may have to wear masks.

• Small Groups: You will be part of the same small group, with the same guide throughout the whole tour. By limiting the number of people our guests come in to contact with, we reduce the virus’s opportunity to spread
• Hygiene: All surfaces in our transport and accommodations will be thoroughly cleaned before each use and hand sanitizer will always be available.
• Comprehensive Training: All guides will be fully trained to administer our new, enhanced safety and hygiene procedures

On our scheduled departures, you’ll be travelling with a maximum group size of 12 or 18, depending on the destination. If you prefer to travel with only your group, inquire about an exclusive departure in which your group takes over one of our scheduled dates.