Ready to Book Your Trip?
We’re super excited that you’ll be joining us for your adventure vacation, and we're here to help if you have any questions!
Booking your adventure is both straightforward and exciting. Here’s the detail on how to make it happen...
Signing up, your way
To reserve your trip or get more information:
— Contact us and one of our Adventure Consultants will help you get signed up and answer any questions you may have.
— Email us at info@activeadventures.com about the trip you’d like to take, the number of travelers for the booking, and your preferred departure date, and we’ll be in touch to finalize the details with you.
— Or book securely on our website from the trip page of the adventure you'd like to book.
Once we receive your deposit and your booking’s confirmed, you’ll receive our welcome email with everything you need for your trip including:
— arrival and departure details,
— a recommended packing list,
— and helpful travel insurance recommendations.
All this for peace of mind, so you can relax, feel prepared, and get excited for your adventure ahead.
Flexibility and Choice
Choose your preferred payment option — No credit card fees, ever.
You can pay your deposit and final balance by credit card, with no credit card surcharges, or pay your final balance by check or bank/wire transfer. We accept all major credit cards in USD, CAD, EUR, GBP, AUD, and NZD.
Lifetime Deposit:
Your deposit is 25% of the total trip price.
If you need to cancel for any reason, your deposit is valid for life and can be used on any future trip with Active Adventures, or our sister brands (Austin Adventures or Discovery Bicycle Tours). Alternatively, we can hold it as a credit until you’re ready to book again. The choice is yours.
Payment options to choose from:
1. Standard flexible payment
- Final balance due 120 days before your trip, (90 days for North America trips)
2. Pay in Full & Save 10%
- Book with a non-refundable full payment and enjoy 10% off.
- Available only for trips departing 120+ days from your booking date
For full details, check out our flexible Terms and Conditions here.
Your Personal Adventure Consultant
We’re here to help anytime you need a hand. Your Personal Adventure Consultant here at Active Adventures is available to help throughout the booking process, so please get in touch should you have any questions or need assistance.
They will also reach out to you before your trip to ensure you have everything you need, answer any questions, and provide expert guidance. Whether you prefer a scheduled call or quick support, the choice is yours. We're here to help — so you can focus on the adventure ahead.
We can’t wait to see you on one of our trips soon!
