Frequently Asked Questions

Whenever you’re ready, it’s easy to book your Adventure with us! When you’ve done your research, driven yourself crazy with the choices and made your final decision, follow these steps below, or head to our How To Book pages:

Active Adventures
Austin Adventures

1. Book your spot

There are several ways to book, depending on what works best for you. To reserve your trip or get more information: 

• Reach out to us and one of our Adventure Consultants will become your go-to person for all you need to know
• Email us at info@activeadventures.com about the trip you’d like to take, the number of travelers for the booking, and your preferred departure date and we’ll be in touch to finalize the details with you
• Or book securely online.

Once we receive your deposit and your booking’s confirmed, you’ll receive our welcome email with everything you need for your trip including:

• arrival and departure details,
• a recommended packing list,
• and helpful travel insurance recommendations.

All this for peace of mind so you can relax, feel prepared, and get excited for the adventure ahead. 

2. Check your international flight options

Your Account will outline where you need to be and when to start your trip, so you can move forward with booking your flights. If you’re lucky enough to have time, it’s nice to arrive a few days early to settle into the new place and get used to your surroundings. If you’re on a tight schedule it’s no worries, the trip start time will be outlined in your Account.

Our preferred Travel Partner Fuzion Travel can assist with you with flights and other travel arrangements. Let them know your preferred travel plans, including any stopovers or extra nights’ accommodation, and they’ll put everything in place for you. They offer a total travel solution and five star service you’ll want to tell your friends about!

3. Complete your booking pages online

By logging into your Account via our Adventurer's Club page you’ll gain access to your itinerary and important information, a recommended packing list and all the information you need for your trip. There are a few things to fill in – medical and dietary information, insurance details, emergency contacts etc. – to ensure you are well prepared for your adventure.

4. You're all set

You can now start packing your bags and crossing the dates off your calendar. We look forward to seeing you soon!

Please review our booking policies here.

The sooner the better! We recommend booking 6-12 months prior to your departure. Popular trips and trips departing during busier times sell out quicker, so it’s best to book as soon as possible to avoid missing out.

Our trips are mostly all-inclusive and typically include the following:

• Professional guides
• Accommodation
• Meals mentioned in the itinerary (Breakfast, Lunch, Dinner)
• Activities mentioned in the itinerary
• Any necessary equipment - all safe and well-maintained
• Transportation from trip start to end
• Gratuities for hotels, restaurants, and activities
• Park and other entry fees
• Access to our online My Account featuring trip-planning materials

Our trips typically exclude the following:

• Air and land transportation to/from trip start/end locations
• Travel insurance
• Pre/post-trip accommodation
• Alcoholic beverages
• Some meals (as mentioned in the itinerary)
• Gratuities to trip guides