Traveller Expectations

When you take an adventure trip with us, rest assured that everything we do is geared towards exceeding your expectations. In fact, our desire to excel goes beyond the point where your boots hit the trail – it begins the moment you get in touch with us, and it never ends. There is nothing more satisfying than hearing from our guests that they’ve just had “another trip of a lifetime with Active Adventures”.

Your Expectations

Safety

Of course, this is a non-negotiable. Safety is ingrained in our business and it’s something that we take very seriously in all our destinations. It's the primary reason we're still operating after more than 20 years. 

Personalised Service, Care and Attention to Detail

For some businesses this is, surprisingly, negotiable. But it isn’t for us. After safety, if we can do one thing right, every time, it’s making sure we sweat the small things.

The Best Guides

If you’ve travelled with us already you’d be forgiven for thinking our guides are superhuman. It’s no mean feat to entertain, cook, transport, guide and facilitate, but for our guides, they handle it with grace and all the while the attention is on you.

The Best Itineraries

It takes a lot of refinement to perfect a 14-day trip, from dawn to dusk there are a LOT of moving parts, and potential for things to go awry. For all these years we’ve balanced on the tight rope of offering the right amount of activity, flexibility and travel time. Whilst utilising the best lodgings in the most unique places.

Value

Our trips aren’t cheap, we’re not in the business of slashing costs and therefore chopping down the experience at the knees. Our trips aren’t expensive either, they represent excellent value for money and for those seeking to maximise their time, there is no better way.

Our Expectations

It may come as a surprise, but the reality is, this is a two-way street (or trail!) You are ultimately responsible for the nature of the experience that you have with us. And not only that, you also have an influence in the experience of others in your small group.

Attitude

This is your vacation, and the attitude that you bring will set the tone for your experience. We get that at times it’s tough (we plan to challenge you) and we get that at times it’s a little uncomfortable (this is not a cruise trip). All we ask is that you keep an open mind, a smile on your face and a readiness for the unexpected.

Physical preparedness

Our trips are designed for everyday people. You certainly don’t have to be an athlete, but to be fair to yourself and your group members, you do need to be prepared. Got concerns on this one? Don’t stress it, our team are 100% dedicated to helping you choose the right trip, bring the right gear and be physically and mentally prepared.

Know who’s in charge

As we’ve mentioned, you rightly expect when you join our trips to be in good, safe hands. For us to ensure the whole group’s safety, we expect you, as our guest, to listen to your lead guide. They are the authority when it comes to decisions made on the trip.

Got questions, concerns or feedback? Drop us a line, we’d love to hear from you!

Other useful stuff:

Trip Reviews

  •   4.55 out of 5 (from 1033 reviews)

    Toughest hike yet but rewarding

    The "W" was one of the toughest hikes we've undertaken because of straight line steep grades and rocky trails. But when we finished we felt like we had met the challenge and all our pre-trip workouts were worth it. Our guide, Cahit, was fantastic - knowledgeable, outgoing and optimistic. The adding of mountain biking and kayaking was a nice touch!
    Jim Santori Review Image
    – Minnesota, United States
    Condor, December 2016
  •   4.55 out of 5 (from 1357 reviews)

    There is no way we could have planned all the adventures we had on this trip. The logistics and coordination efforts were well thought out. Our guide was very knowledgeable and a lot of fun to be with. The accommodations were wonderful, food fit for a king and animals to entertain us at every turn. It truly was a trip to remember!!
    Marianne Denniston Review Image
    – Georgia, United States
    Tortuga, January 2017
  •   4.24 out of 5 (from 281 reviews)

    Tapir trip Review

    The Tapir trip to Ecuador certainly lived up to its "active adventure" name with Hiking, Horseback riding, Cycling and climbing through multiple waterfalls. The variety and the excellence of your guide Mauro made this an unforgettable trip and I highly recommend both Active Adventures and your Tapir trip.
    Ron Nissen Review Image
    – Queensland, Australia
    Tapir, January 2018
  •   4.50 out of 5 (from 1973 reviews)

    Amazing Trip

    The Peru Jaguar trip we took in May, was the most exciting and adventurous trip we have ever made in our lives! At 70, I was skeptical as to whether I could complete the Inca Trail or not. With Johan's help and support, I not only accomplished my goal, but was extremely satisfied with our total active adventure trip. It seemed as if every time I turned my head, there was another exhilarating scene to photograph. The rest of the trip included the amazon rainforest, and spending the night with a local family on Lake Titicaca which was great. I would highly recommend this trip to anyone wishing to explore the world's unknown places that only a few select get to experience. Our guide Erick Farfan was an exceptional young man who went out of his way not just for us, but the entire group. I've never had someone so attentive to every detail to make all of us happy. His choice of restaurants allowed all of us to experience the local foods and were all very tasty. Kudos to Erick, Johan and the rest of the crew for making my experience once in a lifetime which I will never stop talking about.
    Bob Rosson Review Image
    – Texas, United States
    Jaguar 2017, June 2017
  •   4.60 out of 5 (from 1936 reviews)

    Best Ever!

    Trip of a Lifetime for sure! I’m still on a NZ High :-D))
    Thanks to Nick B & Melissa for their knowlegde & Expertise experience, which made our trip successful & FUN! With their encouragement, I was able to challenge myself & push beyond what I thought my abilities were.......THANK YOU!!! Such a pleasure getting to know Nick & Mel, we were spoiled & enjoyed every minute of this adventure with them. Highly recommend Active Adventures NZ making dreams come TRUE!
    Wendy Woods Review Image
    – Montana, United States
    Tui, March 2018

 previous

next 

Why travel with Active Adventures?

Above all, we aim to be amazing hosts. We're proud of our kiwi roots, and our professional, warm and relaxed style of running trips around the world is unforgettable.

We're VERY picky about who we select to work in our team, and we have people from all over the world lining up to guide our trips. So we get to hire the absolute BEST in the business.

As soon as you get off the plane, we've got all the details of your vacation covered – top notch meals, comfortable transport & accommodation, amazing guides and INCREDIBLE service.

Whether you’re new to adventure travel, or you’ve never travelled in a group before, you’ll find yourself arriving home positively different from when you left.

With our small groups (no more than 14), you'll get to know our team, your fellow travellers, and have the flexibility and freedom to do as much (or as little!) as you like.

It's all about getting there under your own steam – on foot, in a sea kayak, or by bike. What better way is there to experience mind blowing scenery? If it's your first time, no worries – our expert guides have got you covered.

Active Adventures Brochure
no thanks, i don't like free stuff
Get your FREE Brochure Now!
Active Adventures Brochure
close
close
no thanks, i don't like free stuff
close
close