Providing your personal information
At Active Adventures we collect information as part of the booking process in order to provide you with our personal services as promised. Information you provide could include your age, name, height, address, emergency contact, email address, phone number, credit card information, post-trip feedback and photos. We use this information to contact you in relation to your trip plans and bookings, to send occasional related emails, answer your requests for information and maintain our relationship with you. Your personal information is used only for these purposes. You are welcome to browse our website without providing any personal information. We don’t send unsolicited emails and if you don’t want to hear from us, just let us know.
Protecting your Information
Any information given is stored in our secure database at our secure address with no access to unauthorized users. We have passwords, encryption devices and firewalls as protection. That said, we are unable to 100% guarantee the safety of any data transmitted to us via the Internet. Your information is accessible by authorized employees only and remains the confidential property of Active Adventures at all times. Relevant information is shared with your trip guide as appropriate to ensure your safety and comfort on your trip (E.g. relevant medical and dietary information).
The Privacy Act of 1993 gives you the right to access any information held about you. If you would like to request a copy of this information, please contact us at:
P O BOX 972